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- Charlotte B.Saint Joseph, MI14110Mar 17, 2023
They are very reliable and truly do make disasters feel like they never even happened. The local crew works very hard and goes above and beyond to help our residents. We are lucky to have this branch serving our county!
Helpful 1Thanks 1Love this 1Oh no 0 - Brett G.San Francisco, CA01Jan 16, 2023
Wonderful Service. I have unfortunately had to call ServPro a couple times for water in my basement. They responded timely, did a great, professional job and answered all my questions along the way. I get a lot of anxiety over problems like this, but they were very good in answering all my questions (even if I asked the same thing multiple times) and putting my mind at ease.
Helpful 0Thanks 0Love this 0Oh no 0 - Arya S.Chicago, IL05025Feb 25, 2020
I reached out through email to inquire about mold remediation. I started to notice a small amount of mold growing on the crawl space ceiling joists on our recently completed home.
Joe reached out the following day and spent over a half hour of his time speaking with me and asked a lot of questions and proceeded to offer professional advice. He also listened to my concerns too.
Actually to be perfectly honest, I kinda had my faith restored in humanity because Joe really offered up his opinion that I could likely, and successfully address the issues I was seeing myself. Wow! I was completely impressed with his helpful demeanor and that rather than getting work he wanted to educate me and help me save my money. He even said call back anytime if you have any additional questions. So while I have not used this company, I would definitely recommend them because clearly Joe is professional, ethical, honest, helpful and friendly. The world needs more service providers like this!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bob R.
Feb 26, 2020
Thanks so much for the great review Arya. Joe is an owner of SERVPRO and helps all of our customers when they need it. Your acknowledgement is greatly appreciated. Bob R.
- Eric B.Saint Joseph, MI22011Apr 29, 2018
I've used ServPro for their services on numerous occasions. The workers are very professional and they do excellent work! They're priced fairly and will do what it takes to get whatever's gone wrong with your home fixed right!
Helpful 0Thanks 0Love this 0Oh no 0 - Jim K.Chicago, IL0281Nov 5, 2018
Just top notch from the moment we called about a leak and ruined room.
They worked closely with our insurance provider, cleared out the mess, dried out the room and handled all the contractors who returned the room to a pristine state.
They dealt with special order wall coverings, carpeting and furniture, a time consuming pain, but they were professional all the way.Helpful 0Thanks 0Love this 0Oh no 0 - Ryan C.Saint Joseph, MI3563Apr 26, 2018First to Review
ServPro is there when you need them most, and you never know when that may occur. Their team of experts are fantastic to deal with, and are ready to help. Add their contact information into your phone -- you never know when you may need to call them up.
Helpful 0Thanks 0Love this 0Oh no 0 - Bill S.Saint Joseph, MI08Jun 20, 2020
Our morning ended at 6 am with fire alarm blazing, fire department was quick and amazing. We gave control to Servpro for restoration and were totally happy. Jessica's crew cleaned and packaged everything and took away for storage. Amber took charge at home and was so calm and controlled we became dependent on their service and the psychological pains were greatly diminished, as we were confident in their skills. Chris selected appropriate and skilled sub contractors that replaced all the mechanical components and brought our home back to us. All subs and workers were skilled and careful during the pandemic. Julie brought everything together from the office and was wonderful as her experience with insurance was very valuable. I would not hesitate to use this company again, but I hope I will only be recommending and not needing to rebuild. You will be glad you gave them your problem. Thanks to ALL their great employees.
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